Call Center Transfers are used along with the Call Center Config to create predefined lists of numbers and SIP URIs that an agent can transfer a caller/contact.
To manage your Call Center Transfer select CallCenter Transfer from the Call Center Menu.
This will bring you to the Call Center Transfer Management Screen.
Adding a Transfer Number
To add a new transfer number or SIP URI click on the Add button from the Transfer Management Screen:
Next you will need to enter the Phone Number or SIP URI a call could be transferred too, along with a Display Name.
After you are done, click the save button to save your changes.
Editing or Deleting your